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Questions about a pattern
The artist knows their pattern's content, sizing and technique best, so please use “Ask the artist” on the pattern page. If a problem with a purchase can't be solved with the artist, tell us here and we'll look into it and help resolve it.
Cancellations & refunds
You can request a Pro refund from Account settings › Manage subscription. See the Cancellation & Refund Policy for the rules.
Cancellation & Refund PolicyPrivacy questions
Privacy officer 이형민 · grovescent.rim@gmail.com
Privacy PolicyOutside help & dispute resolution
If we can't resolve an issue together, you can ask these Korean agencies for advice or mediation.