Atelier Terms

Chapter 1 General

Article 1 (Purpose)

These terms set out what artists and buyers need to know to list and trade patterns on Atelier, operated by 그로브센트 (the “Company”), and the rights and obligations of the Company, artists and buyers. Matters not covered here follow the Terms of Service.

Article 2 (Definitions)

① “Artist” means a member who has created a seller profile and listed a pattern. ② “Buyer” means a member who has received or bought a pattern. ③ “Pattern” means a digital pattern an artist wrote as a Paper and listed on Atelier. ④ “Version” means a copy of a pattern's content published after the Company's review. ⑤ “Receive” means requesting a free pattern; “buy” means ordering a paid pattern. ⑥ “Review” means the Company's check of listing information and prohibited content before a pattern is published.

Article 3 (The Company's Role)

① The Company acts as a mail-order intermediary brokering transactions between artists and buyers and is not a party to the sale. It says so on the Atelier home screen and on the receive and purchase screens. ② Artists are responsible for the information they list — content, sizing, difficulty, licence and so on — and for their transactions. ③ The Company is nevertheless liable under applicable law for damage caused by its intent or negligence, and performs the duties the E-Commerce Act imposes on intermediaries, such as verifying and providing seller identity information and handling complaints and disputes. ④ Patterns the Company lists as the seller itself are marked on the pattern page, and for those the Company is responsible as the seller.

Chapter 2 Artists

Article 4 (Eligibility and Identity Verification)

① A member becomes an artist by creating a seller profile and agreeing to these terms. ② Under Article 20-4 of the E-Commerce Act, an artist who lists paid patterns must complete mobile identity verification before requesting review. The Company keeps the name, mobile number, date of birth and connecting information (CI) confirmed by an identity verification agency; the CI is stored encrypted in a form that cannot be reversed. Artists who list only free patterns may request review without verification. ③ Each person may verify only one artist account. ④ Artists under 19 need the consent of their legal guardian, which the Company may check. ⑤ Artists choose on their seller profile whether they sell as an individual or a business. Business artists must register their business name, representative, business address, business registration number and mail-order business registration number, which the Company shows in the seller details on the purchase screen under Article 20(2) of the E-Commerce Act. For individual artists the Company confirms a phone number and email, and shows buyers only whether the artist is an individual or a business. ⑥ Artists must update their information without delay when it changes.

Article 5 (Listing and Review)

① Artists list a Paper they made, or a PDF or image file of a pattern they made themselves, and request review. File patterns are delivered as a download only. ② The Company checks the format of the listing, prohibited content and rights issues, and approves the listing or rejects it with a reason. Review does not guarantee a pattern's accuracy or quality. ③ Artists must give truthful details buyers need to decide: title, description, images, difficulty, sizes, materials, licence and so on. ④ Artists must provide a preview, such as the cover and some pages, so buyers can judge the content.

Article 6 (Warranty of Rights)

① Artists warrant that they hold the rights to the patterns they list and that the patterns do not infringe others' copyrights, trademarks or other rights. ② When an infringement claim is received, the Company takes interim measures such as suspending publication and notifies the artist, who may respond. ③ Artists compensate the Company or buyers for damage caused by their infringement, except for any part attributable to the Company's intent or negligence.

Article 7 (Licence to the Company)

① Artists allow the Company to use their patterns to the extent needed to publish them, generate previews and thumbnails, show them in search and recommendations, and let buyers view them. ② The Company may use a pattern's main image and title in banners or recommendations to promote Atelier and will stop if the artist asks.

Article 8 (Protection of Listed Papers and Versions)

① The source Paper of a pattern that is published or has been received by a buyer cannot be deleted. ② When an artist edits the source Paper, they can submit it as a new version; once approved it replaces the published pattern, and buyers who already received it see the latest approved version. ③ If an artist stops publishing a pattern, buyers who already received it keep their access.

Article 9 (Prices, Fees and Payouts)

① Paid patterns may be listed by an artist who either (1) is on a Basic or higher plan, or (2) has 3 or more reviewed free crochet or knitting patterns and has been granted paid selling by the Company. Colorwork and grid patterns can only be listed free. ② Artists set the price at KRW 1,000 or more in steps of KRW 100. Payment is in KRW; the Company, as an online marketplace intermediary, arranges payment through a payment service provider. ③ The Company takes 10% of the sale price as its commission. VAT on the commission is included in it. ④ Payouts: each month, the sale prices of orders placed from the 1st to the last day of the month whose withdrawal period (Article 15) has passed, less the commission, are paid on the 10th of the following month to the artist's registered account. Payouts are made through the payment service provider's payout service; the Company never holds the artist's sale proceeds itself. The Company pays the transfer fee. ⑤ A month's payout under KRW 10,000 is carried over and added to the next month. ⑥ If an order already paid out is refunded, the artist's share of the refund is deducted from the next payout. Any amount that cannot be offset against a later payout may be claimed back from the artist. ⑦ Payouts to individual artists may be made after withholding tax under the Income Tax Act (3.3%); business artists issue the Company a tax invoice for the commission or consent to reverse issuance. Artists are responsible for reporting and paying tax on their own income. ⑧ When a Basic or higher plan ends or the paid-selling permission is withdrawn, paid patterns come off the store and return once the artist qualifies again. Buyers keep access to what they bought. ⑨ The Company does not use artists' payout account and business details for anything other than payouts and legal obligations.

Article 10 (Removal and Restrictions)

① The Company may stop publishing a pattern or restrict an artist's activity if the artist: 1. Infringes others' rights 2. Gives false pattern information 3. Posts prohibited content 4. Uses false identity details or someone else's 5. Repeatedly fails without good reason to respond to buyers' questions or disputes 6. Otherwise violates the law or these terms ② Except in urgent cases, the Company gives the reason in advance and a chance to respond.

Article 11 (Artists' Duties)

① Artists must answer buyers' questions in good faith. ② Artists must not use buyer information learned through a transaction for any other purpose or share it with others. ③ Artists must not steer buyers into direct deals outside Atelier.

Chapter 3 Buyers

Article 12 (Formation of the Contract)

① When a buyer receives or buys a pattern on its page, a licence contract for the pattern is formed between the artist and the buyer. ② The receive and purchase screens show the artist's information, whether the artist is an individual or a business, the intermediary notice and any limits on withdrawal.

Article 13 (Permitted Use)

① Buyers may view received patterns in the Service (Patterners patterns) or download them (file patterns) and use them to make pieces. Downloaded files carry the buyer's email and order number. ② Use of finished pieces follows the licence shown on the pattern (personal use only, small-batch sales OK, commercial use OK). ③ Buyers must not copy, redistribute, resell or share the pattern itself (including screenshots) or provide it as AI training data. ④ If they do, the Company may restrict their use, and they may be liable to the rights holder.

Article 14 (Version Updates)

When the artist publishes a new version, it also applies to received patterns. If a new version significantly reduces what you received, please tell us through Contact.

Article 15 (Withdrawal)

① Free patterns involve no payment, so withdrawal does not apply; you can remove them from your library at any time. ② A paid pattern can be withdrawn within 7 days of purchase if you have not yet opened or downloaded it, and is then refunded at once without the artist's approval. Opening a pattern or downloading its file counts as the start of digital content delivery, so withdrawal is then limited under Article 17(2)5 of the E-Commerce Act; the Company shows this on the purchase screen and provides a preview. ③ A refund request made after opening goes to the artist, who approves it or declines it with a reason within 3 business days. If the artist does not answer within 3 business days, the Company decides. ④ If a pattern differs from how it was described or advertised, or from the contract, you may withdraw within 3 months of receiving it and within 30 days of when you learned or could have learned of the difference, and the Company may refund without the artist's approval. ⑤ Refunds go back to the payment method used; the Company cancels the payment within 3 business days of the refund being settled. No commission is charged to the artist on a refunded order.

Chapter 4 Questions and Disputes

Article 16 (Asking the Artist)

Buyers can contact the artist directly with “Ask the artist” on the pattern page, and artists must answer in good faith. The artist sees the buyer's nickname and message.

Article 17 (Complaints and Disputes)

① The Company receives complaints and disputes between artists and buyers through Contact, checks the facts, and takes the necessary steps and cooperates in mediation. ② Either party may apply for mediation to bodies such as the Korea Consumer Agency, the E-Commerce Mediation Committee and the Content Dispute Resolution Committee.

Article 18 (Disclosure of Artist Identity)

① Under Article 20-4 of the E-Commerce Act, the Company may provide an artist's identity information (name, mobile number, email, etc.): 1. To a dispute mediation body that requests it for mediation 2. To a court that requests it 3. To the buyer in the transaction concerned, on request, if the artist has consented ② The Company informs the artist when it provides the information, unless the law prohibits this. ③ Business details of artists who are businesses can be seen in the seller information on the pattern page.

Chapter 5 Miscellaneous

Article 19 (Other Terms)

Amendments, limitation of liability, dispute resolution, governing law and jurisdiction, and language follow the Terms of Service.

Addendum

① These terms take effect on November 27, 2026. The revisions to Articles 4, 5, 9, 13 and 15 announced on October 28, 2026 apply from that date; until then the terms of October 9, 2026 apply. ② The identity verification in Article 4(2) applies from the first review request for a paid pattern; free patterns already published stay as they are.